Administrative support

Manage calendar/schedule/bookings

Build/Manage databases

File management

Data entry

Create/Generate reports, forms, spreadsheets, presentations

Send cards/gifts (holidays, thank you’s, milestones, etc.)

Personal online shopping


customer service

Send invoices

Process payments and refunds

Process orders, shipments

Handle customer inquiries

Operate live chat

Follow up on relevant matters

Update member records

Invite/Approve requests to join a membership community (e.g. Facebook)


email management

Set up Gmail or other email client

Reply to common questions

Flag important messages that need a reply

Follow up on outstanding emails

Delete spam

Tag and archive emails

Forward emails and inquiries to the correct person

Draft responses

Achieve inbox zero

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social media management

Set up new pages, accounts, groups, etc.

Grow followings

Promote new posts across various SM channels

Promote old posts via SM

Promote and interact with other SM posts

Create polls, ad campaigns, hashtags, contests/giveaways

Reply to mentions, messages, comments, tags

Manage/Moderate online communities (e.g. Facebook Groups)


Project based service is also available but is generally very custom. Contact me for more information regarding one off projects, such as website creation.